All Used Gear consigned on trewaudio.com is on-site at the location indicated in the item description. The photos are taken by us, and are of the actual item being listed, to show the features and actual cosmetic condition. Not stock photos are ever used. You can be certain that your purchase will arrive as described.
When you purchase one of our previously owned items you have an inspection period of 5 business days from the date of receipt. During that time, items may be returned in like condition for a complete refund of the purchase price (excluding shipping). When returning, shipping and insurance are the responsibility of the buyer.
The location of each item is clearly identified in the item description, and with an easy-to-see symbol, indicating Los Angeles, Toronto, Vancouver or Nashville. When purchasing an item, are if there are any questions, the location should be contacted directly by phone or email.
Trew Audio inspects all gear for apparent condition and basic function. We will not knowingly allow a fault to go unmentioned, but we do not guarantee an item's working condition beyond the five day inspection period. We follow, very strictly, the description of our condition labels listed below: .